AKWA JEWELS
Shipping Policy
- Shopcaribe ships internationally by express mail (DHL).
- If we do not ship to your destination through our standard shipping procedure. Please contact us personally through the contact form and we can organize special shipping to your destination.
- All parcels posted can be tracked.
- We only exchange items if notified 7 days of customers receiving the items.
- We do not refund return shipping costs.
- No cash refunds on items purchased.
- We can repair damaged jewelry but shipping costs must be covered by the customer unless it is proven that the items were damaged during shipping. (We must be notified within 7 days of customers receiving damaged jewelry)
- All international buyers are responsible for any taxes, customs and duties that may be assessed by their government.
Refund Policy
- We can repair damaged jewelry but shipping costs must be covered by the customer unless it is proven that the items were damaged during shipping. (We must be notified within 7 days of customers receiving damaged jewelry)
- We do not refund return shipping costs.
- No cash refunds on items purchased.
Cancellation / Return / Exchange Policy
- We only exchange items if notified 7 days of customers receiving the items.
