House Of Fennel
Shipping Policy
- Express ship in 1-3 business days.
- Standard Shipping: 5 to 10 business days
- International Standard Shipping: 7 to 28 business days
- The arrival time of your package may vary for each customer depending on your address..
| Location | Shipping Method | Shipping cost (USD) | Estimated Shipping Time |
| Caribbean | Standard | Complimentary | 2 - 4 weeks |
| Express | $40 for purchase less than $250 | 1 - 4 days | |
| United States of America (USA) & Canada | Standard | Complimentary | 2 - 4 weeks |
| Express | $40 for purchase less than $250 | 1 - 4 days | |
| United Kingdom (UK) | Standard | Complimentary | 2 - 6 weeks |
| Express | $60 for purchase less than £250 | 1 - 5 days | |
| Others | Standard | Contact us | Contact us |
| Express |
Refund Policy
Refund policy
At this time, we do not offer refund, however:
- You are responsible returning the item. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a partial or full refund on the original method of payment. You will receive the credit within a certain amount of days depending on your bank policies.
- If you haven’t received a refund yet, first check your bank account again.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at info@houseoffennel.com, and we will be happy to assist you.
