Sukha Handmade
Shipping Policy
- Shopcaribe ships internationally by express mail (DHL).
- All parcels posted can be tracked.
- We only exchange items if notified 7 days of customers receiving the items.
- We do not refund return shipping costs.
- No cash refunds on items purchased.
- All international buyers are responsible for any taxes, customs and duties that may be assessed by their government.
Refund Policy
A refund will only be issued under the following circumstances:
An item is not as described if the buyer can demonstrate that it is significantly different from the listing description or the photos. The following are examples of not as described cases:
- The item received is a different color, model, version, or size.
- The item has a different design or material.
- The buyer received the incorrect quantity of items (e.g., the buyer purchased three items but only received two).
- The item was advertised as authentic but is not authentic.
- The condition of the item is misrepresented (e.g., the item is described as new but is used).
Cancellation / Return / Exchange Policy
- We only exchange items if notified within 7 days of customers receiving the items
- The original shipping cost will not be refunded.
