Shipping fee is not included in the price of the item.
Firstly we would like to extend a huge thanks for purchasing our product! We promise to deliver you an amazing hand made product. However, if you do have a problem with a product you ordered, we advise you that only a 50% refund will be given. You should expect your refund within a stipulated timeframe of giving your package to the return shipper. You can also consider our store credit so that you may receive another product with the same value.
Cancellation / Return / Exchange Policy
If you are dissatisfied with your product, please email us at firstname.lastname@example.org to make further arrangements. We will gladly exchange the item (bear in mind every item is unique as it is hand made, so it won't be exactly the same). You may return the item within the first 15 days of purchase, providing that it is unused and in its original packaging (minor wear & tear).
Cancellations can happen anytime before shipment/delivery.